App description

Actiondesk is a Workflow Automation Software that enables users to build powerful automation with only their spreadsheets. They can simply type formulas in cells and connect to services along with trigger actions. Powerful workflow automation can be built in minutes, eliminating the need to follow up and collaborate with every team member. Developers and technical team members do not have to write scripts and piping data and can instead focus on more strategic development tasks. Users can import data from any source, including a database, warehouse, or any SaaS applications such as Salesforce, Hubspot, Zendesk, Stripe, etc. Popular use cases of Actiondesk include refund requests in Stripe, Zendesk tickets for late orders, Jira tickets in the case of bugs, and emails during unexpected user behaviours. Users can increase their NPS and retention, while also scheduling calls when customer activities increase. Sales reps can receive KPIs as notes and custom fields with automated reminders about customer movement in funnels.