App description

Get more responses with our highly configurable in-app survey widgets, automate actions based on answers, and quickly find gaps in the understanding of your users. We understand exactly what your SaaS requires for sustainable growth. Unlike generic survey tools, Refiner was designed from the ground up to meet the needs of ambitious SaaS companies. Go beyond basic customer satisfaction surveys and create tailored micro-surveys to find new growth opportunities. You never get a full picture of your customers and users with analytics. But coupled with surveys, it will give you superpowers. Trigger the right surveys at the exact right moment to gather the most accurate insights and stay ahead of the competition with well-defined priorities. Learn what your favorite customers have in common and how you can acquire more of them. Synchronize survey data with your CRM to keep customer information up-to-date and never miss an opportunity to profile, upsell, and nurture your customers. Getting the most out of surveys for your SaaS isn’t the easiest thing. That’s why we are here to help you every step of the way.