App description

Helpjuice software is a Knowledge base tool used to scale your customer support and increase team collaboration. The software offers a search engine tool and can customize your knowledge base as per your requirements. Integrate into our existing support process and grow your global base of customers with multi-language support in minutes. Customer Service sectors, Small and Medium companies make use of the software. Our search engine, unlike others, is built from the ground-up for knowledge base software – nothing else. We constantly observe how people search in knowledge bases and constantly improve our search engine. It’s 2021, don’t settle for your knowledge base to look like a template that people presume sucks. With Helpjuice we have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free). Instantly author articles without having to sit on a 45-minute demo “learning” about the tool. Does this sound familiar to you? With the Helpjuice Analytics, we tell you not only what people are searching for and not finding (every single tool does this), but rather who those people are, what you should be writing in your knowledge base, which articles need improvement and so much more. Ours is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions. A lot of times your customers go to Google before they go on to your website - our knowledge bases rank so well, they’ll always end up on them, after searching on Google.