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LiveChat

LiveChat logo
LiveChat
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Description

Live chat is a complete customer service platform that delights your customers and fuels your sales.

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Pricing Plans

Starter

Small office / home office.

Team

Full time support team.

Business

Customer service department.

Enterprise

Fortune 500 companies.

Per-user Pricing
$16
per agent per month
$192 paid yearly
Per-user Pricing
$33
per agent per month
$396 paid yearly
Per-user Pricing
$50
per agent per month
$600 paid yearly
Per-user Pricing
Upon request
(yearly billing)

Features

  • 60-day chat history
  • Basic widget customization
  • Ticket issuance system
  • Data security

Features

  • All prior features, plus...
  • Unlimited chat history
  • Full widget customization
  • Basic reports
  • Agent groups
  • Multiple brands

Features

  • All prior features, plus...
  • Advanced reports
  • Agent groups
  • Multiple brands
  • Staff prediction
  • Job planner

Features

  • All prior features, plus...
  • Dedicated account manager
  • Product training
  • Software Engineer Support
  • Security assistance
  • HIPAA compliance
  • Single sign-on (SSO)

Reviews

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App description

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.