App description

Salesforce Service Cloud is help desk software that helps to scale support efforts by connecting customers to knowledge articles, account information, and community members to find answers instantly. Embed AI-powered chatbots to resolve customer issues quickly. Salesforce Service Cloud is help desk software that helps to scale support efforts by connecting customers to knowledge articles, account information, and community members to find answers instantly. Embed AI-powered chatbots to resolve customer issues quickly. Together, Salesforce and Slack are transforming work with a single place for all your apps, data, alerts, and conversations, from internal teammates to external partners and customers. Now more than ever, it’s important to build deeper connections with your customers, manage and monitor your business in real time, and pivot fast as the world continues to evolve rapidly. Sales Cloud can help. Getting back to growth may be easier than you think — no matter your company's size, industry, or geography. You can increase rep productivity and grow revenue by putting all your sales activities on a single platform. Adapt to today’s online world and stay connected. Arm your team with easy-to-use apps for virtual selling, enablement, forecasting, and planning — regardless of their location. Give your reps the tools to sell more and close deals faster with regular feature releases, the world's largest business app marketplace, free on-demand training, and a global community of experts. Sales Cloud’s key features focus on what matters most: growing relationships and closing deals — anytime, anywhere.