*** This app is for users with Splashtop On-Prem. Please consult your IT admin or learn more at https://www.splashtop.com/on-prem***
Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Prem. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .
With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service.
QUICK GUIDE
For end user:
1. Download and launch SOS app on your mobile device
2. Share the session ID to your remote technician who has Splashtop On-Prem account
For technician:
1.Make sure your Splashtop On-Prem account has been enabled with SOS feature
2.Remote support end user from the Splashtop On-Prem app
(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)
Data safety
Safety starts with understanding how developers
collect and share your data. Data privacy and security practices may vary based
on your use, region, and age. The developer provided this information and may
update it over time.
