Sobot system is an intelligent agent product that integrates chatbot and agent. It supports access to channels such as desktop websites, mobile websites, mobile apps and WeChat. With the Sobot APP, you can communicate with customers anytime and anywhere without omission. The seamless integration and complementarity of mobile and PC terminals enable agents to complete the work on the PC easily, and the assistance of chatbot improves the work efficiency. Come and download our APP for mobile customer service. Product functions: - Provide livechat communication with customers from different channels - Complete customers’ data, transfer/star/blacklist customers, etc. - Invite customers - Send offline messages - Get customers’ browsing track for real-time monitoring - Smart reply - Quick reply - Chat service summary - View the ticket list, filter tickets and reply.
Data safety
Safety starts with understanding how developers
collect and share your data. Data privacy and security practices may vary based
on your use, region, and age. The developer provided this information and may
update it over time.
Whats New
[New] Call to add socket.io implementation
[New] Call status supports international placeholders
[New] Service Summary Supports Single Choice and Multiple Choice Types
[New] Cache agent's last login status
[New] Call supports international phone number format
[New] Add user center channel source adaptation
