ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
Data safety
Safety starts with understanding how developers
collect and share your data. Data privacy and security practices may vary based
on your use, region, and age. The developer provided this information and may
update it over time.
Whats New
NEW
- As an FTM internal technician using the SC Provider app, you can view tech’s assigned WOs in a calendar view aligned with the Dispatch Board in Provider Automation. Select the My Schedule button on the Home screen to be redirected to the My Schedule screen. Contact your ServiceChannel representative to enable the feature.
FIXED
- You couldn't open WO attachments in PDF and DOC formats. Pictures also couldn't be opened. We've tackled the issue.
