From checking my subscription information to purchasing a mobile phone and easily solving problems, you can do it all with your U+ app.
■ Check my subscription information at a glance
· You can see my information such as this month's fee, remaining data, subscribed additional services, remaining contract/installment, etc. right on the app's home screen.
■ Quick access to frequently used menus with a single button
· You can quickly access frequently used menus such as checking/changing rate plans, sending/receiving data, and checking real-time rates with the shortcut button.
■ Check available benefits
· You can check in detail not only my U+ membership/rate plan/discount benefits, but also benefits you are missing.
■ Quick search
· You can quickly search for the menu/service you need with the search term auto-completion and page shortcut functions.
■ Chatbot available for consultation 24 hours a day
· You can ask the chatbot any questions you have even late at night, on weekends, or on public holidays when it is difficult to connect to the customer center.
■ Simple solution for U+ Internet/IPTV, mobile problems
· If a problem occurs while using U+ Internet/IPTV, you can take simple measures and request a visit from the U+ Home Manager.
· If there is an area/location where calls or data are frequently disconnected, you can request a visit inspection.
※ U+ customers do not incur data charges while using the app.
However, data charges may apply if you move to another Internet page through the app.
▶ Permission consent guide
· You need to consent to access permissions to use the U+ app.
· If you do not agree to the required permissions, you cannot use the following functions.
[Required access rights]
- Phone: Easy phone login and connect by pressing the phone number
[Optional access rights]
- Location: Use functions such as nearby store information
- Camera: Camera capture to recognize card information
- Photos/Videos: Attach saved photos/video files (e.g., when making 1:1 inquiries and writing purchase reviews)
- Notifications: Information notifications such as bill arrivals and events
- Microphone: Use microphone for chatbot voice inquiries
- Contacts: Load contacts saved on the phone when gifting data
- Display on top of other apps: Use visible ARS
▶ Inquiries
· Email address [email protected]
· You can receive a faster response if you write your name, phone number, and phone model in the email.
· LG U+ Customer Center 1544-0010 (paid)/114 from mobile phone (free)
Data safety
Safety starts with understanding how developers
collect and share your data. Data privacy and security practices may vary based
on your use, region, and age. The developer provided this information and may
update it over time.
