Bellverse: Service Simulator
Train. Play. Excel in Service.
Step into Bellverse: Service Simulator – a cutting-edge training experience designed exclusively for Bellona employees to master service excellence through play.
In this immersive simulation, you’ll take on real-world service scenarios, sharpen your decision-making, and perfect the Bellona-standard service flow — all with the help of your personal AI Coach guiding you every step of the way.
Key Features:
Interactive Service Scenarios: Practice authentic guest interactions in a realistic, gamified environment
Smart AI Coach: Get personalized feedback, tips, and encouragement tailored to your performance and progress
Master the Service Sequence: Learn and apply the correct steps — from greeting to farewell — the Bellona way
Track Your Progress: Earn badges, unlock new levels, and watch your service score grow
Replay & Improve: Retry scenarios to perfect your technique and boost confidence
Whether you're onboarding or upskilling, Bellverse transforms training into an engaging, game-based journey toward hospitality excellence.
Download now and let your AI Coach guide you to becoming a true Bellona service pro.
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update it over time.
